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Call Management Software

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		CommSoft Multi-Site Buffer The Commsoft multi-site buufer enables you to collect data from a remote site, it then sends it to the CallMaster head office either over a network or dial up connection. more
		North Supply Stainless Steel 1 Button Flush Mount and Keypad The Pantel and Pancode stainless steel/brass units are designed for outdoor flush or surface mount vandal resistant applications and allow visitor access (Pantel) or visitor and staff access (Pancode). Both units connect to an existing telephone exchange and allow two-way speech between the visitor and any programmed extension, plus the operation of any connected door release using DTMF signalling from the PBX. However it should be noted that units are supplied with a single push button as standard or can be modified to meet specific customer requirements. The Stainless Steel or Brass Pancode unit is supplied with an integrated aesthetically matched keypad but does not offer direct dial facilities only staff can access. more
		North Supply I-Moh Flashcard The i-MOH (pictured) is the first ultra compact memory based MOH playback unit to provide CD quality audio, multi CD music capacity and ultra reliable technology at CD unit prices. It allows users access to unlimited amounts of music via the internet and the option to load custom messaging via E-mail. This flash-card further enhances its capabilities, more
		North Supply One Button Stainless Steel Flush Engraved flush front with lexan windows for occupant identification. more
		Oak Voxpro Eight Port: Includes Installation Oak Telecom's VoxPro eight port includes as standard, fully featured auto attendant, voicemail, interactive voice response voiceforms for multipart messages and now email integration. more
		Oak Five User License for AI Oak's aiOffice allows for the automation of most tasks; minimising the management overhead but maximising its effective usage in every organisation. This license enables five users to enjoy the many benefits. more
		Oak aiOffice Call Management Software Oak's AIOffice Full Edition Call Management Software allows for the automation of most tasks; minimising the management overhead but maximising its effective usage in every organisation. Solutions are available for 0-32 users, 33-100 and 101-200 users making it ideal for SMEs. more
		Oak aiOffice SE Call Management Software 0-100 Users The AIOffice SE Standard Edition Call Management Software is specially designed for small businesses. It's easy to install and use, yet powerful enough to help make significant cost savings, improve quality of service to incoming callers and ensure that the business has the correct number of telephone lines. more
		Oak AI Officer Call Management Software: 101 to 200 Users Oak’s AIOffice allows for the automation of most tasks; minimising the management overhead but maximising its effective usage in every organisation. This solution enables access for 101-200 users. more
		Swan Callview CRM Starter Pack The CRM starter pack comprises the Gateway, which connects to a telephone system, and then monitors all calls and agents 24-7. It is this constant monitoring that enables the remaining Callview modules to report on call information, display real time statistics, and screen pop a caller's details. Wizard MIS can produce concise and simple reports on traffic levels, peaks, frequencies, and durations. You can specify a team or departmental breakdown to let you allocate staff to critical areas at the right time. Desktop Wallboard brings real-time business performance information to the individual user or team leader's PC screen to provide the empowerment needed for optimum operational efficiency. With Desktop Wallboard, any number of tiles can be built up to display chosen statistical information globally or across groups and individuals. There are five licenses for Client Go, which provides a personal call management tool that allows users to greet callers by name, automate dialling, and enhance call control. more